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Help Desk Contact Information

The following table provides a general guideline of when to contact the Help Desk and when to contact FIS computer support directly. Prior to requesting other new services from central IT, please inform FIS staff at x7368 of the work to be done as we may be able to assist in the process.

Contact the Help Desk
Contact FIS
Password Resets
Requesting New User Requests
(Use Forms for SAP and Imaging)
Printer Problems
New Printers
Setup and Configuration
Computer Malfunctions -
Softward related
New Computers
Setup and Configuration
Computer Malfunctions -
Hardware Related
All Website Changes
All New Web Pages
PaperWise/Imaging Issues
Scanner Problems
All Other New Requests
All Other
Troubleshooting Requests